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Clear Spot 4G+ User Guide
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• Limit the number of Wi-Fi users (Advanced settings > Wi-Fi > Network > Max
Number of Users
).
• If you have 3G but not 4G coverage, set
WAN Mode to "3G only" (Advanced
settings > WAN > Setup > WAN Mode
).
Device Location
• Avoid moisture or extreme temperatures.
• For improved reception, place the device near a closed window.
• Place your device within easy reach of a reliable power supply and the
computer to which it will be connected.
Improving Signal Strength
• Ensure you're inside the network coverage area.
• Try reorienting your device.
• Move the device and your computer to another location — you may be in or
near a structure that is blocking the signal. Every obstacle (for example, walls,
ceilings, furniture) between the Clear Spot 4G+ personal hotspot and other
wireless devices decreases the signal strength.
• Place the device in a centralized location, as high as possible in the room.
• Make sure there’s plenty of space around your device to provide the best
signal reception.
• Keep the device at least 3-6 feet away from electrical devices that generate
RF interference (for example, microwaves, TVs, 2.4 GHz cordless phones,
cellular phones, baby monitors, wireless speakers). If you're not using these
electrical devices, turn them off.
• If possible, place your devices so that the signal passes through open
doorways or drywall, as opposed to concrete, brick, metal, walls with
insulation, and so on.
• If you cannot obtain service, contact CLEAR — a network or account problem
may be preventing you from obtaining service.
Improving 3G Network Service
To improve your network service, periodically check for PRL and profile updates.
The PRL (Preferred Roaming List) is an account configuration item set by your
service provider. It controls the radio channels and network carrier used by the
3G modem.
To check for these updates:
1. Log in to the home page.
2. Click
Advanced settings ().
3. Click
WAN > Setup.
4. Click
Update 3G PRL.
5. After the update checking is completed, click
Update 3G Profile.
- User Guide 1
- GNU General Public License 4
- GNU GENERAL PUBLIC LICENSE 5
- MODIFICATION 5
- NO WARRANTY 8
- OpenSSL License 11
- Original SSLeay License 12
- PPPD License 13
- PPPStats License 14
- PPPDump License 15
- SSH2 License 15
- UUID License 16
- Zlib License 16
- AM to 5:00 PM Pacific Time 17
- Contents 19
- Clear Spot 4G+ User Guide 20
- 20 2131352 20
- Rev 1.0 Apr.10 21 21
- 22 2131352 22
- Rev 1.0 Apr.10 23 23
- 24 2131352 24
- 1: Device Basics 25
- Components of your device 26
- 3G and 4G Networks 26
- Package Contents 27
- Care and Maintenance 27
- About This Guide 27
- System Requirements 28
- 2: Your Device 29
- Connecting Through USB 30
- Charging the Device 31
- Charging Through a Computer 32
- Power Button 33
- Interpreting the LCD 35
- Mute Switch 36
- Setting Up the Device 37
- Activate now 41
- 42 2131352 42
- 4: Using Your Device 43
- Browser Interface Home Page 44
- Virtual Device 47
- Mini Window 47
- Turning Your Device Off 48
- Displaying Alerts 48
- 3G Activation Required 48
- 3G Network Update Available 49
- SD Card Error 49
- Software Update Available 50
- Your Network Connection 51
- Signal Information 53
- Alert Information 54
- Starts on day list 57
- Starts on day list) 57
- Home Page Buttons 59
- Using the microSD Card 60
- Inserting a microSD Card 62
- Removing a microSD Card 62
- Accessing the microSD Card 63
- Manually Checking for Updates 65
- Upgrade Firmware From a File 65
- Viewing Device Information 66
- Reset Button 68
- Restarting the Device 68
- 70 2131352 70
- 5: Settings 71
- Setting the LCD Timeout 72
- Setting the LCD Brightness 72
- Enabling and Disabling Sounds 73
- Low Battery Alert 74
- Critical Battery Level Alert 74
- Login Settings 75
- Advanced Settings 76
- Wi-Fi Tab 82
- Configuring the Wi-Fi Network 84
- Wi-Fi Security 86
- Host Name (Device Name) 90
- Configuring 3G/4G 91
- 3G Panel 92
- Configuring the Router Tab 93
- LAN Panel 94
- Port Forward Panel 98
- Port Trigger Panel 100
- DMZ Panel 102
- Exporting Settings 105
- Importing Settings 105
- Logs Available 105
- Connection History 106
- System Events 106
- Setup Pages 108
- 6: Resources 109
- Frequently Asked Questions 110
- Extending Battery Life 111
- Device Location 112
- Improving Signal Strength 112
- Improving 3G Network Service 112
- Improving Wi-Fi Performance 113
- Security Tips 114
- Finding the MAC Address 114
- Finding the IP Address 115
- Troubleshooting Tips 116
- Cannot Connect to Wi-Fi 118
- Cannot Display the Home Page 119
- Cannot Check for Updates 120
- Any Sounds 120
- Technical Specifications 121
- Software Specifications 122
- Safety Information 123
- Regulatory Notices 124
- Numerics 125
- , 71, 82 132
- , 73, 78 132
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