Clear Spot 4G+ User's Guide Page 111
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- Table of contents
- TROUBLESHOOTING
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Resources
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Note: If you've forgotten both the Wi-Fi password and the administrator (login) password,
then you must reset the software to default settings. See
"Resetting the Software to
Default Settings" on page 103.
What Do I Do if I Forgot the Administrator Password?
1. Reset the software to default settings. See "Resetting the Software to Default
Settings" on page 103.
2. Go through the device setup, during which the administrator password will be
displayed; write it down in a safe place. See "Setting Up the Device" on
page 37.
How Do I Access My Corporate Network Through a
VPN?
1. Establish a connection to the 3G/4G network.
2. Launch the extranet client provided by your company.
3. Supply the appropriate user name and password to gain access.
For support, contact your company help desk.
Are Terminal Sessions Supported?
Terminal sessions (for example, via telnet or ssh) are not supported.
Tips
Extending Battery Life
• When you're not using the device, turn it off, or end the 3G/4G connection.
(Click
Disconnect on the home page).
• Connect the device, through the USB cable, to the power adapter or a
computer, and disable Wi-Fi. See "Disabling Wi-Fi When Connected Through
USB" on page 91.
• Adjust the LCD — do one or more of the following:
· Turn off the LCD (
Advanced settings > Device > Display > LCD Backlight).
· Decrease the brightness of the LCD (
Advanced settings > Device > Display
> Backlight Settings > On Battery/USB Power
).
· Set the LCD to turn off sooner. See "Setting the LCD Timeout" on page 72.
• Configure the setting (for when battery powered or connected via USB) to
"Better battery life" (
Advanced settings > Wi-Fi > Network > Battery or
USB powered
).
• Enable standby (low power) mode. See "Standby (Low Power) Mode" on
page 56.
• Turn off the lighting of the power button (i.e. LED) (
Advanced settings
> Device > Display > Power Button LED
).
- User Guide 1
- GNU General Public License 4
- GNU GENERAL PUBLIC LICENSE 5
- MODIFICATION 5
- NO WARRANTY 8
- OpenSSL License 11
- Original SSLeay License 12
- PPPD License 13
- PPPStats License 14
- PPPDump License 15
- SSH2 License 15
- UUID License 16
- Zlib License 16
- AM to 5:00 PM Pacific Time 17
- Contents 19
- Clear Spot 4G+ User Guide 20
- 20 2131352 20
- Rev 1.0 Apr.10 21 21
- 22 2131352 22
- Rev 1.0 Apr.10 23 23
- 24 2131352 24
- 1: Device Basics 25
- Components of your device 26
- 3G and 4G Networks 26
- Package Contents 27
- Care and Maintenance 27
- About This Guide 27
- System Requirements 28
- 2: Your Device 29
- Connecting Through USB 30
- Charging the Device 31
- Charging Through a Computer 32
- Power Button 33
- Interpreting the LCD 35
- Mute Switch 36
- Setting Up the Device 37
- Activate now 41
- 42 2131352 42
- 4: Using Your Device 43
- Browser Interface Home Page 44
- Virtual Device 47
- Mini Window 47
- Turning Your Device Off 48
- Displaying Alerts 48
- 3G Activation Required 48
- 3G Network Update Available 49
- SD Card Error 49
- Software Update Available 50
- Your Network Connection 51
- Signal Information 53
- Alert Information 54
- Starts on day list 57
- Starts on day list) 57
- Home Page Buttons 59
- Using the microSD Card 60
- Inserting a microSD Card 62
- Removing a microSD Card 62
- Accessing the microSD Card 63
- Manually Checking for Updates 65
- Upgrade Firmware From a File 65
- Viewing Device Information 66
- Reset Button 68
- Restarting the Device 68
- 70 2131352 70
- 5: Settings 71
- Setting the LCD Timeout 72
- Setting the LCD Brightness 72
- Enabling and Disabling Sounds 73
- Low Battery Alert 74
- Critical Battery Level Alert 74
- Login Settings 75
- Advanced Settings 76
- Wi-Fi Tab 82
- Configuring the Wi-Fi Network 84
- Wi-Fi Security 86
- Host Name (Device Name) 90
- Configuring 3G/4G 91
- 3G Panel 92
- Configuring the Router Tab 93
- LAN Panel 94
- Port Forward Panel 98
- Port Trigger Panel 100
- DMZ Panel 102
- Exporting Settings 105
- Importing Settings 105
- Logs Available 105
- Connection History 106
- System Events 106
- Setup Pages 108
- 6: Resources 109
- Frequently Asked Questions 110
- Extending Battery Life 111
- Device Location 112
- Improving Signal Strength 112
- Improving 3G Network Service 112
- Improving Wi-Fi Performance 113
- Security Tips 114
- Finding the MAC Address 114
- Finding the IP Address 115
- Troubleshooting Tips 116
- Cannot Connect to Wi-Fi 118
- Cannot Display the Home Page 119
- Cannot Check for Updates 120
- Any Sounds 120
- Technical Specifications 121
- Software Specifications 122
- Safety Information 123
- Regulatory Notices 124
- Numerics 125
- , 71, 82 132
- , 73, 78 132
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