Clear Hub Express Users Guide User Manual download pdf (Page 28)

Device Summary Help for Device Summary

Additional Information – External Antenna Port

If you have a CLEAR Hub Express and are experiencing sub-optimal service in your area, it may be

possible to enhance your 4G signal and performance speed by using an auxiliary antenna. To do so,

attach the antenna via the SMA connector located on the back of the Hub Express. Once you have

connected to an external antenna, flip the switch (on the back of the Hub Express) to “Enable”. To

revert to the internal antenna, flip the switch to “Disable”. If you are not using an external antenna,

please confirm that the switch is set to “Disable”.

Please understand that using an auxiliary antenna will not improve your signal in all cases. We

recommend that you explore this alternative only if your 4G signal strength registers a CINR score of

8 dBi or lower. To locate the 4G signal strength on your CLEAR Hub Express, log into the admin area

and note the CINR value on the Summary Page. (For steps to log into the admin area, go here.)

Auxiliary antennas can be purchased “over-the-counter” at most consumer electronics retailers. We

have not tested or certified any auxiliary antennas. Hence, we are not able to endorse any particular

type or brand of auxiliary antenna.

Quick Tips

Maximize security of the CLEAR Hub Express

x Use the CLEAR Hub Express Home Page Setup Wizard to change the admin password required

to log in and manage your CLEAR Hub Express.

x Use the CLEAR Hub Express Wi-Fi network name and password. You can access your CLEAR

Hub Express Home Page without being connected to the Internet. Click here to open the CLEAR

Hub Express Home Page.

x Use the highest level of Wi-Fi security with your Wi-Fi-enabled devices. Go to the Help feature in

your CLEAR Hub Express Home page for instructions.

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Clear Hub Express Users Guide User Manual Page 28